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END USER LICENSE AGREEMENT (EULA)

DynVert Business Solutions Co. W.L.L. trading as Dynamics Business Solutions (DBS)

Version 1.0

Effective Date: January 1, 2026

1. INTRODUCTION

This End User License Agreement ("Agreement" or "EULA") is a legally binding agreement between DynVert Business Solutions Co. W.L.L., a company incorporated under the laws of the Kingdom of Bahrain, trading as Dynamics Business Solutions ("DBS", "Company", "Licensor", "we", "our", or "us") and the individual or legal entity ("Customer", "End User", "Licensee", "you", or "your") who installs, accesses, downloads, subscribes to, activates, or uses any software application, extension, add-on, module, service, update, enhancement, documentation, or related materials developed and provided by DBS.

By installing, accessing, subscribing to, or using the Software, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

2. SOFTWARE OWNERSHIP

The Software is licensed, not sold.

The Software, including but not limited to:

  • Source code
  • Object code
  • Algorithms
  • Designs
  • Database structures
  • Documentation
  • Trademarks
  • Business logic
  • Processes
  • Intellectual property rights

are and shall remain the exclusive property of DynVert Business Solutions Co. W.L.L. Nothing in this Agreement shall transfer ownership of the Software or any intellectual property rights to the Customer.

3. GRANT OF LICENSE

Subject to the Customer's compliance with this Agreement and payment of all applicable fees, DBS grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software solely for its internal business operations.

The Customer acquires only a limited right to use the Software and does not acquire any ownership, title, interest, source code rights, or intellectual property rights in the Software.

4. SUBSCRIPTION LICENSES

For Software licensed on a monthly or annual subscription basis:

  • The license remains valid only during the active subscription term.
  • Access to Software features, updates, support services, and enhancements may cease upon subscription expiration or non-payment.
  • DBS reserves the right to suspend or terminate access for overdue accounts.

Unless otherwise agreed in writing, subscription licenses shall not automatically renew and require payment of applicable renewal fees to continue usage rights.

5. PERPETUAL LICENSES

For Software licensed under a perpetual model:

  • The Customer receives a perpetual license to use the purchased version of the Software.
  • Ownership of the Software remains with DBS.
  • Updates, upgrades, new releases, and enhancements are not included unless covered by a separate Enhancement Plan or Maintenance Agreement.
  • Annual Enhancement Plans are optional unless otherwise agreed.

6. RESTRICTIONS

The Customer shall not:

  • Copy the Software except for permitted backup purposes.
  • Modify, alter, adapt, merge, translate, or create derivative works.
  • Reverse engineer, decompile, or disassemble the Software.
  • Circumvent licensing mechanisms.
  • Remove copyright notices.
  • Resell, rent, lease, sublicense, transfer, or distribute the Software without written authorization from DBS.
  • Share license credentials with unauthorized persons.
  • Use the Software for unlawful purposes.

6.1 LICENSE ENFORCEMENT AND TECHNICAL CONTROLS

DBS reserves the right to implement licensing mechanisms, activation procedures, subscription validation, feature controls, usage verification, and other technical measures required to ensure compliance with the applicable license.

The Customer shall not circumvent, disable, interfere with, manipulate, reverse engineer, or otherwise attempt to bypass any licensing, activation, subscription verification, or protection mechanisms implemented by DBS.

Any such action shall constitute a material breach of this Agreement and may result in immediate suspension or termination of the license without prejudice to any other legal remedies available to DBS.

6.2 AUDIT RIGHTS

DBS reserves the right, upon reasonable notice, to verify the Customer's compliance with the licensing terms of this Agreement.

Where reasonably necessary and permitted by applicable law, DBS may request information relating to deployment, licensing, subscription status, user counts, or usage levels solely for the purpose of verifying compliance.

The Customer agrees to cooperate in good faith with such verification requests.

7. THIRD-PARTY PLATFORM DEPENDENCIES

Certain DBS Software products are extensions, add-ons, integrations, applications, or customizations designed to operate with third-party platforms and services, including but not limited to:

  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 Finance
  • Microsoft Dynamics 365 Supply Chain Management
  • LS Central
  • LS Retail products
  • Microsoft Power Platform
  • Microsoft Azure services
  • Other third-party systems and platforms

The Customer acknowledges and agrees that:

  • Valid licenses from applicable third-party vendors may be required.
  • DBS products are independent software products and are not owned, developed, certified, endorsed, or supported by such third-party vendors unless expressly stated otherwise.
  • Third-party vendors shall have no responsibility or liability for DBS Software.
  • Changes introduced by third-party vendors may require future modifications, updates, enhancements, or compatibility adjustments.

DBS shall not be responsible for changes, discontinuations, licensing modifications, service outages, API changes, platform restrictions, security changes, feature removals, or other actions introduced by third-party providers that may affect the operation, compatibility, availability, or functionality of the Software.

7.1 THIRD-PARTY COMPONENTS

The Software may contain, interact with, depend upon, or integrate with third-party software, services, libraries, APIs, platforms, or infrastructure.

DBS makes no warranty regarding the availability, performance, security, functionality, or continued operation of any third-party component and shall not be liable for failures caused by such components.

8. SUPPORT, UPDATES, ENHANCEMENTS AND MAINTENANCE

Support services, updates, upgrades, enhancements, modifications, fixes, patches, new versions, and maintenance services are governed by the applicable service plan, subscription agreement, support agreement, enhancement plan, maintenance agreement, or other commercial arrangement with DBS.

For Software provided free of charge, DBS may provide updates, enhancements, support services, maintenance services, modifications, fixes, patches, or new versions at its sole discretion and is under no obligation to provide any future updates, enhancements, support, maintenance, compatibility updates, or new releases.

For commercially licensed Software, entitlement to updates, upgrades, enhancements, support services, maintenance services, fixes, patches, or new versions may depend upon the Customer maintaining an active subscription, enhancement plan, maintenance agreement, support agreement, or other applicable commercial arrangement with DBS. DBS reserves the right to modify, discontinue, replace, suspend, withdraw, or cease support for any Software, service, feature, functionality, version, release, or component at any time.

Nothing in this Agreement shall be interpreted as a guarantee that future updates, upgrades, enhancements, support services, maintenance services, new features, compatibility updates, or future versions will be provided.

Unless expressly stated in a separate written agreement, DBS is under no obligation to provide maintenance, updates, modifications, enhancements, support services, or future releases.

9. CUSTOMER DATA

The Customer remains solely responsible for:

  • Data accuracy.
  • Data entry.
  • Data validation.
  • Data backup.
  • Regulatory compliance.
  • Security controls within its environment.

DBS does not verify the correctness of data entered by users.

9.1 CUSTOMER RESPONSIBILITIES

The Customer is solely responsible for:

  • Reviewing and validating all transactions processed through the Software.
  • Verifying reports, calculations, balances, and outputs generated by the Software.
  • Maintaining adequate backup and disaster recovery procedures.
  • Configuring the Software correctly.
  • Ensuring compliance with accounting, tax, legal, regulatory, and industry requirements.

The Software is a business productivity tool and does not replace professional accounting, auditing, legal, tax, compliance, or management advice.

The Customer shall not rely exclusively upon the Software for business-critical decisions without appropriate review and professional judgment.

The Customer is solely responsible for reviewing and validating all accounting entries, financial transactions, tax calculations, regulatory submissions, inventory transactions, payroll calculations, reports, and business decisions generated, processed, or supported by the Software.

10. DISCLAIMER OF WARRANTIES

The Software is provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by applicable law, DBS disclaims all warranties, whether express, implied, statutory, or otherwise, including:

  • Merchantability.
  • Fitness for a particular purpose.
  • Non-infringement.
  • Accuracy.
  • Availability.
  • Uninterrupted operation.
  • Error-free performance.

DBS does not guarantee that the Software will be free from defects, bugs, interruptions, or security vulnerabilities.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law:

Neither DBS nor its shareholders, directors, officers, employees, contractors, consultants, affiliates, business associates, agents, licensors, distributors, or representatives shall be liable for any:

  • Indirect damages;
  • Special damages;
  • Incidental damages;
  • Consequential damages;
  • Punitive damages;
  • Loss of profits;
  • Loss of business;
  • Loss of revenue;
  • Loss of opportunity;
  • Loss of anticipated savings;
  • Loss of goodwill;
  • Loss of reputation;
  • Loss of data;
  • Business interruption;
  • Third-party claims;

whether arising in contract, tort, negligence, strict liability, statutory claim, or otherwise, even if advised of the possibility of such damages. The total aggregate liability of DBS arising out of or relating to the Software shall not exceed the greater of:

(a) the amount actually paid by the Customer to DBS for the Software during the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) USD 100. The provisions of this section shall survive termination, expiration, cancellation, suspension, or discontinuation of this Agreement.

12. INDEMNIFICATION

The Customer agrees to indemnify, defend, and hold harmless DBS and its officers, directors, employees, affiliates, and representatives from any claims, losses, damages, liabilities, costs, and expenses arising from:

  • Misuse of the Software.
  • Violation of this Agreement.
  • Violation of applicable laws.
  • Unauthorized modifications.
  • Third-party claims related to Customer operations.

13. TERMINATION

DBS may immediately terminate this Agreement if the Customer:

  • Breaches this Agreement.
  • Fails to pay applicable fees.
  • Uses the Software unlawfully.
  • Violates intellectual property rights.

Upon termination:

  • All usage rights shall cease.
  • Subscription licenses shall expire immediately.
  • The Customer shall discontinue all access and use.

14. INTELLECTUAL PROPERTY PROTECTION

The Customer acknowledges that the Software contains valuable trade secrets and proprietary information belonging exclusively to DBS.

No rights to source code, development frameworks, software architecture, designs, methodologies, know-how, trademarks, or proprietary technologies are granted under this Agreement except the limited right of use expressly stated herein.

14.1 FEEDBACK

Any feedback, suggestions, recommendations, ideas, enhancement requests, or improvement proposals provided by the Customer regarding the Software may be used by DBS without restriction and without any obligation to compensate the Customer.

All intellectual property rights arising from such feedback shall belong exclusively to DBS.

14.2 TRADEMARKS

"Dynamics Business Solutions", "DBS", all product names, application names, extension names, software names, service marks, trademarks, logos, icons, branding elements, domain names, marketing materials, and related intellectual property are the exclusive property of DynVert Business Solutions Co. W.L.L. and/or its licensors, successors, and assigns.

Nothing in this Agreement grants the Customer any ownership rights or license to use, reproduce, distribute, modify, publish, display, register, or exploit any DBS trademarks, trade names, logos, branding, domain names, product names, or marketing materials except as expressly authorized in writing by DBS.

14.3 RESERVATION OF RIGHTS

All rights not expressly granted under this Agreement are reserved by DBS. No implied licenses are granted under this Agreement.

Except for the limited rights expressly granted herein, the Customer acquires no ownership, title, interest, or other rights in or to the Software or any related intellectual property.

15. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.

Any dispute arising from this Agreement shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Bahrain.

15.1 FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power failures, telecommunications failures, internet outages, governmental actions, pandemics, or failures of third-party service providers.

15.2 TRIAL LICENSES

Where DBS provides a trial, evaluation, demonstration, preview, beta, or free version of the Software, such Software is provided solely for evaluation purposes.

Trial licenses may be limited in functionality, duration, data volume, user count, or other capabilities.

DBS reserves the right to modify, suspend, or discontinue trial licenses at any time. Trial Software is provided without support obligations unless otherwise stated in writing.

15.3 EXPORT CONTROL AND SANCTIONS

The Customer shall comply with all applicable export control laws, trade restrictions, and economic sanctions applicable to the use of the Software.

The Customer represents that it is not located in, controlled by, or acting on behalf of any individual, organization, or jurisdiction subject to applicable sanctions or trade restrictions.

15.4 NOTICES

Any notice required under this Agreement shall be in writing and shall be deemed delivered when sent by email or delivered to the last known address provided by the receiving party.

Official notices to DBS shall be sent to the email address designated by DBS for legal notices, currently legal@dynamicswll.com.

15.5 ASSIGNMENT

The Customer may not assign, transfer, sublicense, or otherwise transfer any rights under this Agreement without the prior written consent of DBS.

DBS may assign this Agreement to any affiliated entity, successor, or purchaser of its business assets.

16. ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between DBS and the Customer regarding the Software and supersedes all prior understandings, proposals, communications, and agreements relating to the Software.